FAQ’S

The Soundstage at The River Place is the premiere video production space in the Charlotte area and the Carolinas. Containing one of the largest psych walls in the region this is sure to be a great canvas for a large scale creative vision.

Can you help with lodging for my event?

While we do not have direct hotel partnerships, we are happy to take that off of your hands and seek out the best rates. In fact, we’ve been able to secure discounts on the venue rental when booking your hotel through us as well. Please get in touch for more info.

Can I take a tour of your space?

Absolutely! It’s important you get the right space for your event or video production, and seeing it in person can help make sure you are getting exactly what you need. Simply contact us using the form below and we will set up a time! 

 
How far are you from an airport?

We are a short 20 minute drive from the Charlotte Douglas International Airport. We also have a helicopter pad on location. 

 
What do you have in terms of stage lighting?

In The Barn, we have full stage and concert lighting and effects available for your use.

What options do you have for video production lighting?

In our Soundstage space we have a full lighting grid that should handle all of your needs, including spotlights, cyc lights, and more. Visit that page of our website for the full breakdown of the lighting specs. 

Can we cook our own food in the building?

We are not equipped with a full commercial kitchen, but we do have two food prep and catering prep areas available in the Grand Lobby and the Green Room

How big is the cyc wall?

At 30′ x 35′, our cyc wall (or cyclorama wall) is the largest in South Carolina, and among the largest on the East Coast. 

 
What technologies are included in the meeting rooms?

We have two main event spaces, and each of them can be equipped with audio, video, lighting, and Wi-Fi. If you’re interested in  one of our spaces and require specific items for your business, send us a message using the contact form below and we will work with you! 

How much time can I book in each space?

Each space is different. Our cutoff time for each day is 11p.m., but rentals can last days, weeks, months or longer depending on your needs.

 
What is your alcohol policy?

We do not allow alcohol on our premises. 

What is your cancellation policy?

Deposits are required upon booking a space, and these deposits are non-refundable within two weeks of the event date. 

 
What are your policies on decor?

You can either decorate your event yourself or pay for The River Place staff to set up your function before you get there. We do not allow rice or confetti at The River Place, but most décor options are acceptable. If you have a question about something specific, though, please reach out and ask and we will do our best to work with you.  

What days and hours is the Soundstage available?

Our Soundstage is available seven days a week, provided it’s not already booked. It’s available all hours throughout the day, but production must end by 11 p.m. 

How far in advance should I book with you?

How badly do you need this space on a specific day? You can book with us years in advance, but we’ve also booked our spaces within days. If you need a place for two days from now, we will certainly do our best to accommodate your needs, but we recommend booking with us as early as you are comfortable to ensure the space is open.